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is my reservation still saved

London, United...
1 post
is my reservation still saved

I reserved an apartment last night and got all the confirmation back. i was just waiting on the owner to confirm. today i have seen an email from paypal saying the money didnt go through. do i have to just sent the payment details again

Vancouver, Canada
Level Contributor
12,047 posts
82 reviews
105 helpful votes
1. Re: is my reservation still saved

Hi dannyboy5777,

Welcome to the Support Forum. The forums are primarily member-driven and I'm not staff.

I've never rented from, actually, any vacation rental. I haven't seen the confirmation email. Does it provide a contact link or telephone number so you can let them know what happened? Have you found out why the Paypal payment didn't go through? I do know on one of the sister sites that they recommend paying from a PC rather than a mobile device.

Is this a pay on TA or is this a Flipkey or Holiday Lettings rental? I'd recommend having a look through any information you've been provided. There is a way to contact TA regarding TA rentals but I'm not sure how fast it would be. Support for Flipkey would be via Flipkey and Holiday Lettings via Holiday Lettings.

Sorry, that's not very helpful.



Edited: 16 July 2014, 18:24
Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
70,098 posts
66 reviews
92 helpful votes
2. Re: is my reservation still saved

I would not pay a second time until you know what has happened the first time. Contact the owner to see what is going on.

3. Re: is my reservation still saved

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