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My Hotel Listing Is Incorrect Can You Help Please

Lyme Regis, United...
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130 posts
36 reviews
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My Hotel Listing Is Incorrect Can You Help Please

Good Evening, we have asked for our business to be listed and you have kindly sent an email to say that this has been done. Even though the details to our business in the email you sent is correct the link to our property takes us to one of the same name in a completely different location. I have also tried to search for our property and it does not exist. The contents of the email is below - we are Clovelly Guest House & Little Clovelly - are you able to help please as we have people who would love to review and this would be most appreciated. Thank you in advance

Hello,

Good news! The property you contacted us about, Clovelly Guest House & Little Clovelly, is listed on TripAdvisor. You can find its page here:

www.tripadvisor.com/Hotel_Review-d570015

If you were a guest of this property, we're eager to see your contributions to this listing. To write a review, simply click on the green Write a Review button. Thank you for telling travelers about this property.

If you are the owner of this business and would like to request a change to your listing, please visit the Management Center:

http://www.tripadvisor.com/owners

Best regards,

The TripAdvisor Support Team

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

For reference, this was your request:

Name:

Address: Clovelly Guest House

Address continued: View Road

Telephone number: +(44)7803574548

Website: http://www.lymeregisclovellyguesthouse.com

Listing Request ID: 22170712

Vancouver, Canada
Level Contributor
12,039 posts
71 reviews
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1. Re: My Hotel Listing Is Incorrect Can You Help Please

Hi,

Just so you know, the forums are primarily member-driven. I'm a volunteer - staff are identified as TA_name.

Where is your Cloverlly Guest House located? I see the one for Birmingham. There seems to be a new process for adding listings and if an address is the same or the name, this can happen. If you could reply with a link to your property, perhaps one of us can make some suggestions on what might help with the listing submission.

Regards,

L4

Lyme Regis, United...
Level Contributor
130 posts
36 reviews
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2. Re: My Hotel Listing Is Incorrect Can You Help Please

Hi There thank you so much for replying to me. We are in Lyme Regis, Dorset and I did fill out the form as requested. All of the information I submitted is in the email correctly. This is a new Business and has not been listed before, I really would appreciate your help as it could really help us.

http://www.lymeregisclovellyguesthouse.com/

Thank you in advance Ali

Vancouver, Canada
Level Contributor
12,039 posts
71 reviews
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3. Re: My Hotel Listing Is Incorrect Can You Help Please

Hi Ali,

Looking at your request:

"For reference, this was your request:

Name:

Address: Clovelly Guest House

Address continued: View Road

Telephone number: +(44)7803574548

Website: http://www.lymeregisclovellyguesthouse.com

Listing Request ID: 22170712'

I see that inadvertently the name of the business went into the address section. I'd recommend resubmitting and ensuring that your actual address shows up on the form so that the rest of the address, "Lyme Regis Dorset" is in the form. Also, as there's another Clovelly Guest House, I'm wondering if it would help to put either Regis or Dorset, you'd know best, beside the name in brackets; e.g. Clovelly Guest House (Regis). This will also help with members putting the review on the correct listing and perhaps with the address correction and slight shift with the name, I'm hoping it will go through.

If you still run into problems, can you reply again on this thread?

Hope it works out. I think it's just great that it's near a donkey sanctuary.

Regards,

L4

4. Re: My Hotel Listing Is Incorrect Can You Help Please

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Removed on: 24 July 2015, 07:15