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How is trip advisor ranking determined?

McMinnville, Oregon
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How is trip advisor ranking determined?

What criteria decides the rank of restaraunts on trip advisor?

Fredericia, Denmark
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37,532 posts
7 reviews
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1. Re: How is trip advisor ranking determined?

Reviews.

USA
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6,981 posts
236 reviews
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2. Re: How is trip advisor ranking determined?

It is a secret. TripAdvisor's description: https://www.tripadvisorsupport.com/hc/en-us/…

Vancouver, Canada
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51 posts
18 reviews
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3. Re: How is trip advisor ranking determined?

I wonder if it's a similar algorithm to Yelp's filtering of reviews, especially restaurant reviews?

Edited: 13 August 2014, 06:53
West Grey, Ontario
Destination Expert
for Toronto
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72,530 posts
86 reviews
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4. Re: How is trip advisor ranking determined?

Hi PSAC;

There are three key things that factor into the popularity index;

• the number of reviews

• how favourable the reviews are

• how old or recent the reviews are

Also, reviews depreciate over time so an older review, good or bad, does not factor in as much as a newer one. It's not just a simple mathematical average of all the review’s ratings.

Best Regards

Portland, Oregon
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12,789 posts
28 reviews
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5. Re: How is trip advisor ranking determined?

The first thing to keep in mind is the popularity rating does not try to gauge quality. It's just popularity on site. The number 1 restaurant in a given area could be any place that gets consistently excellent reviews - regularly over time. They run the algorithm once a week for each area, based on the numerical data (the bubbles) in the reviews.

USA
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6,981 posts
236 reviews
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6. Re: How is trip advisor ranking determined?

"The first thing to keep in mind is the popularity rating does not try to gauge quality." TripAdvisor claims otherwise. "When you do a search, hotels are ranked by quality..." https://www.tripadvisorsupport.com/hc/en-us/…

Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
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49,762 posts
431 reviews
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7. Re: How is trip advisor ranking determined?

Tripadvisor being inconsistent? I don't believe it! :o)

Cabarete, Dominican...
Destination Expert
for Cabarete
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41,758 posts
251 reviews
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8. Re: How is trip advisor ranking determined?

""The first thing to keep in mind is the popularity rating does not try to gauge quality.as calculated by our Popularity Index" Poor choice of words. TA calls quality the review ratings:

"The TripAdvisor Popularity Index incorporates traveler ratings to determine overall traveler satisfaction. Unlike sites that simply rank a hotel by price or hotel class, we use a proprietary algorithm to take into account what real travelers like you think - quantity, quality and recency of TripAdvisor reviews."

Silvia

Oregon Coast
Destination Expert
for Crescent City, Oregon Coast, Oregon, Redwood National Park
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42,888 posts
1,049 reviews
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9. Re: How is trip advisor ranking determined?

Yes, to repeat:

"The TripAdvisor Popularity Index incorporates traveler ratings to determine overall traveler satisfaction."

Satisfaction being the key word!

For example, if lots and lots of customers are highly satisfied with, say, an ice cream shop, then you will find that ice cream shop very high on the list of restaurants. Given your location, I'm thinking that may be what you are wondering about?

TA ranking is not like Michelin or Zagat where a paid somebody visits and ticks off boxes.

Edited: 14 August 2014, 00:14
10. Re: How is trip advisor ranking determined?

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