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Listing not showing up and no emails / contact

Singapore, Singapore
Level Contributor
7 posts
23 reviews
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Listing not showing up and no emails / contact

I tried to list a tour company I used in Cambodia as they were amazing, and the owner a little to limited with technology to add it himself.

I received an email saying it would be up with 14 days, but its been over 3 weeks and nothing. How can I find out if this going to be listed of or not?

I made sure his business wasn't listed anywhere else.....

Fredericia, Denmark
Level Contributor
37,532 posts
7 reviews
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1. Re: Listing not showing up and no emails / contact

Requests for new listings can often take 6-8 weeks.

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
74,735 posts
94 reviews
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2. Re: Listing not showing up and no emails / contact

Hi jazskimo;

FYI...TripAdvisor does not accept listings of overnight tours or multi-day tours.

Best Regards

Singapore, Singapore
Level Contributor
7 posts
23 reviews
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3. Re: Listing not showing up and no emails / contact

Thank you

Singapore, Singapore
Level Contributor
7 posts
23 reviews
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4. Re: Listing not showing up and no emails / contact

The listing is still not showing up. Is there any way to find out why?

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
74,735 posts
94 reviews
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5. Re: Listing not showing up and no emails / contact

Hi jazskimo;

Can you please post a link to the company's website ?

Best Regards

Singapore, Singapore
Level Contributor
7 posts
23 reviews
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6. Re: Listing not showing up and no emails / contact

Hi!

The link is http://siemreaphappytuktuk.com/

Thanks

West Grey, Ontario
Destination Expert
for Toronto
Level Contributor
74,735 posts
94 reviews
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7. Re: Listing not showing up and no emails / contact

Hi jazskimo;

Having a quick look at their website, it doesn't appear their business meets TripAdvisor's listing criteria.

Best Regards

Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
Level Contributor
57,560 posts
453 reviews
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8. Re: Listing not showing up and no emails / contact

I'm afraid I have to agree with RescueTeam.

Hampshire, United...
Destination Expert
for Eastleigh, Winchester
Level Contributor
4,923 posts
106 reviews
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9. Re: Listing not showing up and no emails / contact

He does not have a contact address on his website and whilst it is obvious from the pricing and description that they are day tours it doesn't explicitly state the tour duration and that he will pick up from your hotel.

TA like to have everything explicitly stated and obvious on the website and won't make assumptions

The TA listing title should include the words 'Private Day Tours'

Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
Level Contributor
57,560 posts
453 reviews
Save Reply
10. Re: Listing not showing up and no emails / contact

Exactly Mymsman, there isn't enough information on the website as it is.