Bookinhotels.com is a con - scam - fraud
My husband made a reservation through them (and gave them his credit card number) for a hotel in London BEFORE checking out their reputation (December 2008). He immediately felt uneasy about it and tried to cancel it. They make it very difficult to find a place on their site to cancel. And their phone number was answered by a voice mail impossible to understand (NY area code but business based in Turkey).
In subsequent emails, they first said they would cancel the reservation but it would take 10-15 days to give a credit. Another email said the reservation was cancelled and the credit card had never been billed (it had been). After 20 days, still no credit. Contacted Visa and they credited the acccount while they investigate. (We sent copies of all emails.)
Eight weeks later and, of course, no credit from them. DO NOT USE THEM. YOU WILL NEVER SEE YOUR MONEY. OTHER POSTINGS ON OTHER SITES TELL OF RESERVATIONS THAT WERE NEVER HONORED BY THE HOTELS.