I have been using Hotwire for sometime and just recently I have booked hotels, blind and 3+ stars, and then have seen them MUCH cheaper on their own website. This has happened several times and today I made a reservation and then on the hotels website it was $15 cheaper then what I paid thru HOTWIRE. I called Hotwire and they said they have no control over the prices!? I do not understand how they work, I do not understand how they can say they are saving you money by buying blind - I just don't get it in general.
Has anyone had this issue recently? They did credit me back the difference and she didn't really want to give me the entire difference.... Now I have to use them again to use my credit. It wasted a lot of my time and is just annoying - almost like false advertising. ( on the site they say - you saved 38% - I saved NOTHING!)
Does anyone know of reputable sites for hotels - I thought HOTWIRE was but apparently not!