Be careful if you use Freeiva to source a translator in China and think you are getting the person you select via their website.
We pre-paid for an interpreter for two days in Shanghai for a business trip. We chose an interpreter based on the skills and experience noted on their profile. The night before we we due to meet the interpreter, Freeiva emailed to say that person was "sick and out of town". Instead they sent the rudest man you could ever hope to meet. He was not interested in listening to what we wanted to do and couldn't stop looking at his phone for the whole time we unfortunately spent with him. We paid 1,022 RMB to him in cash upfront (as per Freeiva instruction). When it was obvious he couldn't help us we asked him to call Freeiva and arrange a replacement. He refused, wouldn't give our money back and then departed.
Our beautiful hotel staff (Frasers Residence, Shanghai) rang Freeiva for us and arranged an interpreter for the next day. The replacement interpreter was amazing - very knowledge about our industry, well connected and an absolute delight so we were very happy with her. However, we are still waiting for Freeiva to refund the full day where we were left without the interpreter.