Can someone explain to me how this airline credit works? I booked April, 2013 and was entitled to this credit. My travel agent gave me a story, the sandals rep gave me a different story.
When I was getting ready to lose my temper with the sandals rep, she is telling me now that the airline credit was taken before the sandals rates were posted to their website but before that she stated that my travel agency was not entitiled to this sandals credit.
In my opinion, this sounds like misrepresentation on everyone's part.
I welcome any remarks...