I have always been a standard bearer for Conde Taxis, having recommended them on this forum and having used them over many visits to PP. However they have now badly let us down.
A few days before our recent holiday I damaged my back but with the help of painkillers we arrived at Palma airport where we were met as arranged by Conde. However instead of the taxi for 2 I had booked and which has always been a saloon car, a mini bus awaited with access by steps that I struggled to negotiate. We decided to do our best to travel in said minibus but were further dismayed to find it was in a very run down condition with the seatbelts broken or missing. We really should have aborted the trip but having made the driver aware of our concerns we did proceed to PP.
While in the resort my husband made several attempts to locate Conde's office but it appeared just to be a mailing address and also to phone them but with no success. I finally managed to speak to a lady, explaining the situation and asking her to ensure that we would be returned to Palma by a car. She promised to speak too her partner and call me back. She didn't but eventually I phoned her again and she assured me we would have the car we had booked.
Imagine how upset we were then when we were collected yet again by a minibus albeit one in much better condition. The driver was very apologetic when we told him what had happened but both he and the first driver (both of whom were very pleasant and polite young men) were simply following Conde's instructions.
A big let down and I'm afraid Conde will never have our business again and I will no longer be recommending their service.
How have others found the company of late?Edited: 02 June 2017, 11:04