I noticed with interest some of the comments from other users of Apollo Motorhomes and their service experiance
Through my own neglect I had arrived with little time to get to the airport. Having just filled the van I expected no further problems, other than a charge to empty the toilet, which we hadn't used as it smelt so disgusting.
My reception at Apollo was horrendous, with their representative showing a "couldn't care less - your problem" attitude. I cleared the van of all rubbish and was surprised to be told that it had not been filled. With a little discussion we agreed that I could perhaps have been able to squeeze in 4 or 5 more litres. I agreed to pay for these.
Imagine my surprise when I was then charged for 18 litres (1/3rd of a tank) at $5 per litre (pump rate is $1.45) as well as excessive cleaning charges. I think this was my "man with attitudes" way of putting me in my place!
Australia has a major problem with service and Apollo is typical of this. No care, no empathy and vexacious action.
I would not recommend Apollo to anyone who was looking to travel. Shop around, there are far better companies that actually care about their customers and their experiance