Long time reader, First time poster.
This is probably a dumb question. But, we just booked a stay at Excellence Playa Mujeres last night. I totally screwed up my calendar and gave the wrong arrival date. I should've told them we would arrive April 24 instead of 23...
Surely someone here has had to reschedule their vacation at an Excellence Group resort....(hopefully)
Will there be an additional charge? I'm not so worried about a discount for what is clearly my mistake, just hoping to get some good news before I reschedule the flight.
Also, wanted to say thanks to the many people that post in this forum. So many of you do an awesome job and have helped in the decision to hang-out in Playa Mujeres for a week(minus one day, apparently. ha)
Thanks in advance. I guess I'm just hoping to get an answer from someone that doesn't stand to profit from my mistakes.