I booked our NYE trip this week with EPM directly through their website. Several people on this forum have posted that they received much better prices from travel agents, and a few even sent me private messages to recommend their own agent. So out of curiosity I did contact a few.
Well, I've received four responses and not one was able to meet or better the price currently on the EPM website for those dates. Is this very unusual? The last agent to respond actually said, "We can almost always beat the resort's own price- this is rare."