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EPM: Booking Direct vs Travel Agent

London, Canada
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EPM: Booking Direct vs Travel Agent

I booked our NYE trip this week with EPM directly through their website. Several people on this forum have posted that they received much better prices from travel agents, and a few even sent me private messages to recommend their own agent. So out of curiosity I did contact a few.

Well, I've received four responses and not one was able to meet or better the price currently on the EPM website for those dates. Is this very unusual? The last agent to respond actually said, "We can almost always beat the resort's own price- this is rare."

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1. Re: EPM: Booking Direct vs Travel Agent

We always book direct with the resort and have gotten very good rates. But, we always book the "cheapest" room, and we book far in advance.

London, Canada
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2. Re: EPM: Booking Direct vs Travel Agent

Well, I just found out why the travel agents couldn't beat our rate...

I just now had someone in the US and someone in the UK log into the EPM website and make a reservation inquiry for the week I've booked. For a basic junior suite, the price I get here in Canada is $2742. The person in the UK is getting a price of $2973, and the person in the US is getting a price of $3804. That's quite a spread!

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3. Re: EPM: Booking Direct vs Travel Agent

What week?

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4. Re: EPM: Booking Direct vs Travel Agent

I seen a thread about this before, why is it US people are charged more?

London, Canada
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5. Re: EPM: Booking Direct vs Travel Agent

December 29 to January 5 (7 nights).

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6. Re: EPM: Booking Direct vs Travel Agent

Has anyone ever asked the resort about this?

Grand Junction...
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7. Re: EPM: Booking Direct vs Travel Agent

That would be interesting to do, relaxwithsun. I would love to hear the response.

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8. Re: EPM: Booking Direct vs Travel Agent

I may have to ask when I go.

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9. Re: EPM: Booking Direct vs Travel Agent

Search "unfair treatment at EPM" it is a post from2009 so it has been going on for a while. :(

No wonder Americans can't afford to stay for 2-3 weeks at a time!

Edited: 31 January 2013, 03:36
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10. Re: EPM: Booking Direct vs Travel Agent

That explains why we always make Canadian friends on our visits to the Riv! Are the numbers you quoted all in the same currency?