We normally book packaged vacations through a charter vacation company, such as Air Canada Vacations. This year, we have booked through the Excellece Resorts website. I have read over the years, on various forums stories about people who booked in alternate methods, showing up to resorts to find that they have no record of the booking ect. I have NEVER read any reviews about Excellence, but havent been looking for them....until now. Anyone out there booked online with the Excellence website? Did all go well? Is there anything I should be aware of? Im hoping for a seamless experience, however, I have learned that being prepared for common pitfalls by learning from experiences of others.