After reading a number of reviews and recently starting to join this forum, I am curious about a loyalty program with Excellence? My husband and I will be going to EPM for our first trip but our fifth with Excellence (we stayed at ERC and EPC). I am just wondering because each visit, after the first, I have emailed and let the hotel know that we're coming and that we are repeat guests, although, our experiences have been amazing, we don't seem to have the little added extras that I have read about recently - special dinners, little gifts in the room, having extra items delivered, etc. We always upgrade to EC. Is there a program that I am unaware of?
Trust me, we love Excellence and feel it's our home away from home and extras or not, everything about Excellence is unbelievable and we will continue to go back for many more years.