We typically only rent for 1 day but this time we rented for a full week. Thanks to help from other members on this board we reserved with Tropic back in the late Spring. All I can say is WOW. Our flight was about an hour late but Hans was there waiting for us at the departure area at the airport. He helped us with our luggage, took his copy of the rental agreement, and explained the drop off procedure. Took about 5 minutes if that and we were on our way. The drop off was just as seamless. I called him the day before to tell him when we would be at the airport. We got to the departure area (like you were dropping off somebody who was leaving). and we got there about 10 minutes early but Hans was already there! He gave us our receipts for the rental, again helped us with our luggage, got his keys back and we were good to go. The car was fine. It had about 60K miles on it but no issues. Hans was pleasant and friendly to work with-what a pleasure.
I would recommend Tropic and Hans to anyone and now I know why he is always booked up!