We just returned yesterday and it took us almost 4 hours to get to our gate through security and all the checkpoints. Apparently only 5 of the 12 US Customs terminals were operational and the line was out the door and up the hallway - like I've never seen it before. From what I could tell, however, flights were held so no one missed a flight, and the Aruba security/airport staff tried to do their best to keep all the Americans calm and in line. A few of the airport staff said it has never been like that before. Its time for the system to be evaluated - its not working and to have a breakdown on one of the busiest travel weeks of the year is not good for Aruba!