I'm flying Cubana again out of Toronto soon, and just like the last time, their baggage allowance information confuses the heck out of me. I've been to their website and it indicates this:
The permitted free allowance includes hand and checked baggage and may vary according to the service class you pay:
Tourist Class: 20kg or 30 kg.
In our flights to and from Canada and Spain the free baggage allowances are determined by the piece concept.
The permitted free allowance includes both, checked baggage and hand baggage.
So help me out please...which is it ~ 20kgs total, or 30kgs total? Or something else completely different? What's been your recent experience?