Reading over the most recent review from Santa Lucia and it isnt that good. I booked for a week late May and I hope they have the bed bugs problem fixed! Otherwise may have to bring extra sheets.
Review below -
The Good, the Bugs and the Ugly.”
The Bed Bug Problem
Unfortunately, yes, the resort does have a Bed Bug problem. Yes, I did see it with my own eyes and have pictures.-, two couples -They looked awful after a couple of days with bites from head to toe. After careful investigation (blood spots on mattress and sheets, seeing squished and live bed bugs) around the mattress and headboard they discovered Bed Bugs.
The hotel staff moved them into another room in another building, but they found bed bugs there too. Rooms 1025, 1027, 616 all had bed bugs. We discussed our bug problem with our Noilitour representative, but during the conversation she didn't seem to concerned about it. My guess was that she probably deals with this issue all the time.
The hotel general manager wouldn't meet with our group. He cleverly had the staff deflect us to the public relations guy.. The hotel management t didn't want to admit that they had prior knowledge of the bed bug problem. Through conversation with some staff members, they all admitted they knew of the bug problems in specific buildings throughout the resort.
We did discuss our bug problem with other guests and found other guests were having the same problems in other buildings
Just to be safe, when we returned home, we took our clothes to a local laundry mat with the high heat dryers and sanitizing washers. Five hours and $36 later we returned home. We steamed our suitcases inside and out, just to make sure we didn't bring any live bed bugs into the house. Somewhat of an inconvenience. Not a great ending to our holiday.