Thanks for all your positive input my friends.
We just got another PLEASANT surprise. lol It wasn't enough that we're forced to stop in Ottawa, but now our reserved seats in the elite section have been changed. We had the 2 seats right up front so we could stretch out completely and now the've pushed us back a row. You'd think that seeing as how we have the original flight it should be the people in Ottawa who should have to make the adjustments.
I sent an E mail to Sunwing but seeing as how it's the weekend, I'm not very optimistic about the results.
I'm trying to remain Zen but they are slowly chipping away at my patience.
I'm with you from now on I reserve via internet. As a matter of fact that's what I told our agent when we booked- that I was quite capable of doing it myself ( when we arrived there I had all the necessary info printed out ) but that we preferred going through an agent in case crap like this should come up they would have the means to deal with it. OBVIOUSLY not. Next time -on my own - can't do a worse job.
Enough bad vibes ! I'm just going to go with the flow and have a good time in spite of it all.
Wishing you all good vacations and happy holidays