I need your input, TA friends! I have been told a few different stories by Sunwing about whether our hotel room will be ready for us when we arrive at 4:30 am. Or whether we can keep our room until we leave in the middle of the night on our return.
The story has changed a few times. Before I booked the package they said they would not guarantee the room would be ready when we arrived, but we would most definitely have use of our room right up until we were picked up by our transfer to leave at the of our holiday.
Now, they are saying the opposite. Room will definitely be ready when we arrive at 4:30 am but we will have to check out at noon on the 25th when our flight does not leave until 4:30 am on the 26th. That means we would be roomless nomads for over 12hours and until the transfer bus comes for us.
Sunwing tells us now that they have no allotment left to sell me an extra night. But I remember from before that their prices we outrageous. If this is the case, then I am going to email the Blau to request the room for an extra night and pay the difference up front in CUC's.
I know some of you on the forum before said that you definitely had your rooms until you left for the airport. So, I ask again. Which is it? And what do you suggest we do.