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warning

USA
7 posts
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warning

We had a great vacation in Punta Cana at the Natura Park. Everything was picture perfect until we were robbed at knife point along the beach. Please beware and leave your valuables at home and make sure the beach is well populated where ever you go. It would be a great idea to take several memory cards for your camera to trade out in the event your camera is stolen. Or use disposable cameras when walking the beach. I lost everything I had on me including my 10 and 20 year anniversary bands. If you have nothing on you they won't bother you. All in all I would go to Punta Cana again. It was a great vacation. P.S. the police stations are closed on Sunday and thats the day we were robbed.

Maine
Level Contributor
161 posts
1 review
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1. Re: warning

Gosh I am so sorry this happened to you! I am glad you are okay though.

I am wondering, did this happen during the day or at night?

scotland,uk
Level Contributor
732 posts
4 reviews
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2. Re: warning

thankyou for the warning felix i definately wont be taking my good jewellery just incase, but in saying that it could happen anywhere i suppose, but will not be going off resort on a sunday now lol, i suppose the other beaches and towns would be busy on a sunday cause its the weekend, and i`m really surprised that the police station is closed on a sunday that would encourage crime i think if people know that

icecat

USA
7 posts
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3. Re: warning

In reply this happened around 7:45 am and it was a group of 4 of us. Two men came out of the forest along the beach and asked for a smoke. Then pulled knives and said "camera". We knew then they had us. There were people along the beach, just not as mush as in the day.

Sandwich...
Level Contributor
41 posts
3 reviews
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4. Re: warning

I agree on the warning,espescially at the Ocean Blue, I have been collecting emails and reviews to warn people of what is happening over there at these places. heres a couple of excerpts pertaining to Ocean Blue-

Hi! i just got back from ocean blue on Friday and my boyfriend found this review posted. you're right on the money. the only thing is that using the safe is not such a good idea. on our third night there we left our hotel room at 7:00 for dinner.we saw a show, went to the casino and went back to the room. i went to put my jewelry back in the safe and it would not open. i didn't really think much of it because the safe is digital, i just figured that it was malfunctioning. we went to sleep and to the beach the next day and being that we didn't need any money we put off the safe ordeal till later. we call someone to come open it. they used a hand held devise and when it opened our wallets were the only thing in there. all the money had been stolen. we immediately went down to guest services and to say the very least everyone one that we talked to was rude and uncaring about the situation. we had no money and on top of it all my boyfriend and i were both sick. the management had to have tampered with the safe and door documents. they read that we were the only ones in the room between those hours, and that we must have left the safe open. which both things have to be false being that we locked the safe every time we used it. the safe documents showed us opening that safe around 7 right before we left the room, and the safe not closed until hours later with a different code. we asked for the documents so that we could put it through home owners insurance but they would not release the documents because they are "internal", and only for the hotels proof that it is not their problem. the rest of our stay was extremely uncomfortable and unsatisfying. we were counting down the days to get out of there.

each room has an electronic safe which was great. you punch in youir own 4 digit code and it locks. other resorts i was at you pay 7 us extra a day to keep the safe and boy you need it. we had 3500 pesos taken from our room (90 us). We don't know if the neighbours kids climbed over and came into our room or if one of the staff entered our room and took it. I just took the money out for our excursion and left it on the counter in the room to get dinner and it was gone when we came back. security checked the access to the rooma nd it only showed us accessing the room. you never know, it's still a mystery but use the safe!

well and the BAD stuff now:

My sister-in law got some of her money stolen from the wallet in the room(her fault did not use safe box), my mother-in low got her t-shirt stolen from the room hmmmmm

communicating with the entire staff. They have a public service staff which is useless. The last day we were there, we had money & my husbands cell phone stolen from our room. We reported it and they said it was our word against their cleaning staff. Basically they couldn't help us. Do not go to this hotel. It is beautiful, but all of the inconveniences, will blind you. This has been the worst hotel we've been to. The customer service is non-existing. The dissapointed Honeymooners

sorry that happened to you, the resorts and police there need to do more to help tourists or there may be no more tourists!!

USA
7 posts
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5. Re: warning

In Reply..... I don't mean to scare anyone into not doing things on your trip. Just be smart and leave whats valuable at home and maybe tuck your money into your swim suit or trunks. Keep your camera hidden and don't carry a lot of belongings with you.

No one was hurt but sure scared. We were told this had been happening often before. We didn't personally report it to the police because it happened 3 hrs before our flight home on sunday but the hotel assured us that it would get reported on Monday and that a copy of the report will be sent to us. I can only hope this is true.

You don't know how valuable a wedding ring is to you until it is gone. Believe me, leave it at home, even if you are a newlywed!!!

Sandwich...
Level Contributor
41 posts
3 reviews
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6. Re: warning

felix, we too were told we would have a Fax sent to us within 45 days, but I am not holding my breath. We did go to the police station and lets just say its a bunch of cowboys with baseball hats worn sideways and guns hanging out of their back pockets. No computers just writing our report on notebook paper. They really didint seem to care too much. In fact they tried to talk us out of filing a report because it will "cause more tourists to do the same". I know it only happens to a few of us but to those it happens to it could seriously damage your thoughts on going to this country. Be safe and you should have a good time.

Philadelphia, PA
Level Contributor
233 posts
9 reviews
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7. Re: warning

So sorry to hear about your losses. I agree, a wedding ring

can't be replaced.

I have just begun researching resorts in

the DR (Punta Cana, La Romana) and was not aware of the

"thieves." Granted one can be robbed anywhere in the world!

We have been to Playa del Carmen several times in the last

three years and wanted to try something different. We were

never afraid nor had anything stolen from our room.

I agree about leaving jewelry and valuables at home but a safe should be safe. Is what happened to these individuals a rarity

or the norm? Not sure which search words I would use -

thieves, robberies, etc. to research this.

Thanks.

Sincerely,

Susan

Burlington, ON
Level Contributor
129 posts
6 reviews
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8. Re: warning

Did this happeb on a public stretsch of beach? We used to stay at the Riu Hotels in Punta Cana and nobody could get into the hotel unless they passed security.

This is very unfortunate and I am sorry that you had this bad experience. We will certainly be more alert if we return.

This happened to some friends in Cuba, they were robbed at the Parque Hotel in Havana and nobody seem to care either.

Additionally, several Canadians were killed in Cancun, Mexico recently and the Mexican police covered things up pretty good.

nj
Level Contributor
1,931 posts
9 reviews
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9. Re: warning

felix, where were you on the beach? Were you on your resort? or somewhere else?

I leave Friday morning, please advise! Thanks

magic

USA
7 posts
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10. Re: warning

Next to the Natura Park Is a nature reserve with a long stretch of beach that goes all the way to the Barcelo resorts. There is a path all along that area that patrols ride down on their 4 wheelers and the horse back riders take this as well. I was told this path goes about 10 miles along the beach and many, many people walk this daily. We did several time and felt really safe. Its a beautiful walk but We were a target with our digital cameras and jewelry. We had seen patrols everyday except the day we were robbed. (Sunday)

Don't worry, just BE SMART. You will love Punta Cana. My hopes are to help out a few people so they don't make the same mistakes as us. I cannot stress enough to leave your valuables at home. Wear costume jewelry. If you don't get robbed...... Yeah your stuff is safe at home! If you DO get robbed ....Yeah your stuff is safe at home. Never carry your passport either Leave them in your room.