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Funny review: "i don't talk to concierges"

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Buffalo, NY
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2,100 posts
48 reviews
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Funny review: "i don't talk to concierges"

You've got to read this:

tripadvisor.com/ShowUserReviews-g147293-d102…

Canada
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634 posts
2 reviews
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1. Re: Funny review: "i don't talk to concierges"

I guess the review poster did not have the ear of certain ""management types"" or enough postings supporting this resort, to experience preferential - or ""regular guest"" treatment.

Ahhh, poor be the unanimous guest.

Yes, I'm sorry this sounds jaded...ready for the TA axe to fall.

Ann

Toronto, Canada
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180 posts
5 reviews
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2. Re: Funny review: "i don't talk to concierges"

purpose of trip: Anniversary

main concern: casino...?

and the fact that he was upset about not having internet to "do his work"...great anniversary trip

Canada
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3. Re: Funny review: "i don't talk to concierges"

Rob:

Some people cannot due to their work, afford to take a 100% work free holiday. Some must keep in touch with home base daily.

After work is done, maybe the spouse enjoys casinos, why should that bother you.

The reviewer had an expectation of service, 5* to be exact, who are we to dismiss his disappointment?

Toronto, Canada
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180 posts
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4. Re: Funny review: "i don't talk to concierges"

Hey Annie,

I just wanted to clarify that I was merely just pointing out a few things I noticed in the review. I never said it bothered me nor am I dismissing his disappointment as I am sure it was more than justified based on their expectations.

I just wanted to mention the fact that if I were on my anniversary trip, if by any means, the casino was not available, I would still try and make the best out of my $4000 trip and enjoy my wife's company as that was their "main purpose" as stated. Not sure if you noticed, but when referring to the casino, he was using "I", not "we"...not being a nitpick but I kind of had to when you mentioned that...I don't think my better half would enjoy watching me gambling on our anni...unless she had a couple cocktails in her..

I also do understand that not everyone can get away from work, and I as well do like to keep in touch with those back home on vacation, but in all my years of traveling (which may or may not be a lot in comparison to others), the fact that internet is provided is more than sufficient enough for me as I usually don't plan on spending too much time on the computer during such an expensive getaway. Would I enjoy webcamming with friends back home on the beach and showing them the view? Yes! But would I let that come close to ruining my trip? Most certainly not.

If can find the time to read the post on the Majestic Elegance with regards to the negative reviews, there is a great post in there about a couple who went on their honeymoon and probably endured an experience there much more severe than this (from what I gathered in the post), but still managed to enjoy their honeymoon as that is exactly what they were there to celebrate, and were able to enjoy each other's company.

With that said, I do see where you are coming from, as other folks may agree with you. But my intentions definitely were not to "dismiss" any sort of disappointment they may have experienced as mentioned. I do apologize if that is how you, or others may have perceived my post.

Canada
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634 posts
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5. Re: Funny review: "i don't talk to concierges"

Rob, you are a real gent, and I am sorry for the misunderstanding.

I guess, I am getting frustrated by digs at some resorts, and why the posters are less than thrilled.

We went to DR several years ago and had a really disappointing time. I was on the verge of convincing my husband to try DR again, specifically SCC because of some glowing recommendations of certain posters.

I guess I was naive in my belief that these were genuine, and recently discovered that the posters were offered amazing upgrades more that normal travellers would never get, because of their status on TA.

Again I apologize if I was out of line.

Anne

Toronto, Canada
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180 posts
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6. Re: Funny review: "i don't talk to concierges"

Annie, not a problem. I do admit my initial post may have seemed a little harsh due to the lack of content, and in that context it did not really show what I was getting at which is why I elaborated more following your post. I am a firm believer in karma, and would never disregard someone's opinion's as I do feel those who do come here have good intentions unless they really DO have that much time on their hands to write a nasty review for fun lol.

I guess you could say I based most of my judgment on the fact that this person refused to speak to concierge, and expected top level management to be at their beck and call, which really gives you a clear image of one's character. We all love to say that we spend our "hard earned dollars", but we always forget that these people work hard for their dollar as well, and a review like this may affect them greatly, not to say it were false, but a 1-rating based on those comments were a little uncalled for, a 2 would have sufficed (again, based on the problems they encountered). I have read many reviews on TA where some have had some pretty bad experiences but in the end, they do say that they managed to enjoy their trip and made the best of the rest, which in my opinion, would be the healthiest choice when on vacay! We are there to release stress, not create more, and so I do try and let loose rather than keep myself so uptight as I am a type A personality. All in all, I feel as that review was making demands rather than suggestions (which is really all you can do) and thus, posted the way I did. Even a 5* Las Vegas hotel doesn't have WiFi throughout the entire premises...let alone a resort on a 3rd world country with limited technological resources...

Did not mean to cause any misunderstanding! And no apology was necessary as I am sure someone else would have came by with the same response as you did.

3 more weeks til my travels =) I'll keep my fingers crossed heh.

Canada
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634 posts
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7. Re: Funny review: "i don't talk to concierges"

Rob, Happy Travels, and enjoy your well deserved vacation.

New York City, New...
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1,175 posts
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8. Re: Funny review: "i don't talk to concierges"

Annie and Rob,

I wanted to comment that I think that you are both class acts! You guys are both so graceful and practical, lol. I can probably tell that you are like that when vacationing.

On the other hand, when I read this review, the sense of entitlement hit all levels into the stratosphere! I would say it reeks of a pompous attitude. I think Rob is right when he says that the reviewer's statements gives you insight of the character of the person.

It just seems that the reviewer could have been offered the moon and the stars and that still wouldn't have been good enough. He would have wanted the sun too.

muskoka ON
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1,961 posts
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9. Re: Funny review: "i don't talk to concierges"

I am in agreement with Cat - classy discourse my friends!!!

Cat noted "He would have wanted the sun too" but according to the review, darn he had to get into the pool to get it LOL.

Happy Sunday

C

Barrie, Ontario
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2,058 posts
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10. Re: Funny review: "i don't talk to concierges"

If gambling was such a high priority, did they not think of Vegas??? Seems they never did any research, but looked at a picture in the travel books and went with it.