Our overall stay was a very nice one in a swim up room [luckily, right across from the swim up bar] , if it wasn't for being ROBBED on our third night there. There were a mixture of pro's and con's of this place, i don't think i would call it a 4/5 star resort.
The staff was a mixture of very friendly and attentive to those there just to get paid and get a tip.
Entertainment was a bit all over the place, but the Michael Jackson show was amazing!!
My boyfriend and I did two excursions, which were the best part of the vacation. The country adventure and the juanillo vip tour. It is a bit of money to pay, but I was very interested in seeing the lifestyle. We had a great group of people, as well as the tour guide, driver and 'bartender' on the bus.
What put a HUGE damper on the entire experience is knowing that either the minibar stocker or our maid went through our drawers and clothing. My boyfriend made the mistake of leaving his wallet in his shorts which were INSIDE a drawer... wallet, a lot of cash, credit cards and license GONE. Yes, i understand we should have had it in the safe, but I guess our naive trusting ways were our stupid mistake. Jokes on us.
The guest services were not very helpful. We came home yesterday and were told to expect an EMAIL in regards to the pending 'investigation' since coincidentally both working were on their days off after the wallet went missing. We'll see what happens... I would at least love it if we got the wallet back. Being that it was a gift which has my boyfriends name engraved on it.
I'm not much of a complainer, I wouldn't write on here if I had bad steak or weak drinks.. Like i said our stay was VERY fun, we had to somehow look passed the bad and enjoy the good while still on vacation. It was a VERY expensive lesson to be learned. Just left a BAD taste in the mouth regarding the staff there..
You have to enjoy your stay the best you can. All inclusive means get your money's worth!