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Concierge at EPC

Gatineau, Canada
Level Contributor
98 posts
6 reviews
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Concierge at EPC

What can we expect from the concierge?

Usually when we ask for something do get?

We are leaving in less then 2 weeks (Dec. 7-14) and we never have the experience of a concierge.

Toronto, Canada
Destination Expert
for Punta Cana
Level Contributor
10,271 posts
10 reviews
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1. Re: Concierge at EPC

Which concierge? There are a bunch of them. There's a concierge station in the lobby, near the entrance to Toscanos, the Excellence Club concierge, both in the lounge, and on the beach, pool concierge about halfway along the main pool, and they walk around asking you if you need anything all day.

They are extremely helpful. If you need a float for the pool, don't fight with others, just ask the pool concierge. She'll get one for you. If you can't get something at the bar, they'll handle it. If you want different pillows in your room, they'll see that you do.

They are extremely proactive there, and highly available.

Mark

Boston
Level Contributor
1,317 posts
94 reviews
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2. Re: Concierge at EPC

I agree with Mheath I have been to EPC three times you will not have any problems at all they are on top of everything just ask and they will help you out

Sarnia, Ontario
Level Contributor
7,119 posts
5 reviews
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3. Re: Concierge at EPC

The concierge is in the lobby to help you if you have any problems or requests.

4. Re: Concierge at EPC

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