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GBP Ambar "Butler Service"

Lockhart, Texas
Level Contributor
630 posts
1 review
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GBP Ambar "Butler Service"

I've read on the GBP website that this service is provided at the Ambar resort. What exactly does this mean and what do the butlers provide? Do set up excursions, do they arrange transportation? Just curios.

Brooklin, Canada
Destination Expert
for Punta Cana
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13,197 posts
23 reviews
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1. Re: GBP Ambar "Butler Service"

Horns4ever,

Here is what the resort states that the butler service may do for you:

- unpacking your luggage

- sorting your items in the drawers and closet

- taking personal care of your laundry needs (if any)

- polishing and cleaning of shoes

- arranging your dinner reservations at the a la cartes if you have not prebooked or assisting with making any changes to prebooked a la cartes with guest services dept

- obtaining your pillows you wish to order from the pillow menu (scented, memory foam etc.,) and advise if they are returned each day if you wish to maintain the same ones (scented pillows need to be removed daily and re-scented)

- bringing ice to your room for drinks if required

- getting daily press from your country or choice of country

- making sure your jacuzzi bath tub is ready for whatever time you request it -(even getting a surprise for the couple, like flower hearts, etc)

- can assist in bringing loungers brought to a location you wish to set them up at on the beach

The butler service is available at no additional cost at both the Ambar and the Esmeralda resorts.

If you do wish to have the butler service, it is important to note that you must notify the staff at the front desk of this, when you first arrive at the resort.

I hope this helps.

John

Brooklin (Bubba King)

Boston
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1,305 posts
92 reviews
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2. Re: GBP Ambar "Butler Service"

good luck with that our butler Marcia took our tip tried to contact her during our stay never saw her again maybe hit or miss no big deal though we still had a good time

Brooklin, Canada
Destination Expert
for Punta Cana
Level Contributor
13,197 posts
23 reviews
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3. Re: GBP Ambar "Butler Service"

Crittercat,

If you ever have any issues with the butler service at the Ambar, the gentleman to talk to is the terrific Jorge Abreau - you may have seen him in the lobby of the Ambar greeting guests as they arrive - he will assist you with any issue - you can't miss him, a distinguished & mature gentleman, salt/pepper hair, 6 ft, big smile wearing a purple vest/black pants. All butlers report to Jorge.

Many guests have mentioned the assistance provided to them by Jorge when at the Ambar on varying subjects here on Tripadvisor - a very customer service oriented individual who is an excellent asset to the Bahia.

Hope this does assist you.

John

Brooklin (Bubba King)

Lockhart, Texas
Level Contributor
630 posts
1 review
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4. Re: GBP Ambar "Butler Service"

Thanks again for all the info John

5. Re: GBP Ambar "Butler Service"

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