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Magic jack

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Pittsburgh, PA
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56 posts
4 reviews
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Magic jack

Hi there. We are at the Excelkence now. I was advised to use the magic jack app to make calls back home. Tested the app out before leaving and it worked perfect. Now when I place calls, the person answers but we cannot hear each other just static. I tried from both the lobby and my room. Any tips or suggestions?

Princeton Jct., NJ
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4,146 posts
41 reviews
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1. Re: Magic jack

Try again today. I've never had a problem and have used MagicJack on multiple visits to DR. Perhaps there were satellite or weather problems when you were trying to use.

Pittsburgh, PA
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56 posts
4 reviews
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2. Re: Magic jack

Thanks. I just want to make sure I am doing everything right. My phone data is off, it is in airplane mode, my wifi is turned on. All of my notifications are turned on for magic jack in my settings. When my mother in law calls me, it goes to VM. When I call her, her phone rings she just can't hear me. I can't even her the line ringing from my end.

Montreal, Canada
Destination Expert
for Punta Cana, Dominican Republic
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5,845 posts
45 reviews
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3. Re: Magic jack

Techy I am not, but clarify something for me, doesn't airplane mode turn off wifi too?

Can you try another app, perhaps Skype?

Pittsburgh, PA
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56 posts
4 reviews
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4. Re: Magic jack

I can manually turn on wifi once my phone is airplane mode. My mother in law who is staying with my daughter doesn't know how to use skype.

Dayton, Ohio
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137 posts
20 reviews
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5. Re: Magic jack

A friend of mine who is visiting China right now is using a similar app called Viber. Viber allows both free talk and text messaging via a wifi connection. You might want to try that one and see if you have any luck.

Princeton Jct., NJ
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4,146 posts
41 reviews
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6. Re: Magic jack

What device are you using? Have you checked your volume settings?

Pittsburgh, PA
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56 posts
4 reviews
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7. Re: Magic jack

Iphone 4s. Volume is all the way up.

8. Re: Magic jack

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