We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Hope, KS
Level Contributor
34 posts
Save Topic

Does a butler save a beach chair for you and make reservations for restaurants? Do you tip them at the end of your stay?

Brooklin, Canada
Destination Expert
for Punta Cana
Level Contributor
13,181 posts
23 reviews
Save Reply
1. Re: Ambar


Here is what the resort states that the butler service may do for you:

- unpacking your luggage

- sorting your items in the drawers and closet

- taking personal care of your laundry needs (if any)

- polishing and cleaning of shoes

- arranging your dinner reservations at the a la cartes if you have not prebooked or assisting with making any changes to prebooked a la cartes with guest services dept

- obtaining your pillows you wish to order from the pillow menu (scented, memory foam etc.,) and advise if they are returned each day if you wish to maintain the same ones (scented pillows need to be removed daily and re-scented)

- bringing ice to your room for drinks if required

- getting daily press from your country or choice of country

- making sure your jacuzzi bath tub is ready for whatever time you request it -(even getting a surprise for the couple, like flower hearts, etc)

- can assist in bringing loungers brought to a location you wish to set them up at on the beach (this does not mean saving a beach lounger)

The butler service is available at no additional cost at both the Ambar and the Esmeralda resorts.

If you do wish to have the butler service, it is important to note that you must notify the staff at the front desk of this, when you first arrive at the resort.

If you wish to tip your butler for their services provided, in my opinion it would be best to do so each time that a service is provided - one never knows when the butler may be off for a few days and this could occur any time during your stay.

I hope this does assist you.


Brooklin (Bubba King)

2. Re: Ambar

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 15 April 2015, 05:17