We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Couples Barbados has been sold to Sandals

Cincinnati, Ohio
Level Contributor
1,130 posts
Save Topic
Couples Barbados has been sold to Sandals

It looks like Couples is back to being only in Jamaica.

This was posted on the Couples Message Board today.

couples.com/mb/…

Important announcement regarding Couples Barbados!

FROM THE DESK OF GLENN LAWRENCE - CEO

DATE: October 18, 2013 Montego Bay, Jamaica

On January 10th, 2013 Couples Resorts signed a lease agreement for Casuarina Beach Resort in Barbados and thereafter took over the management of the resort on Feb 10, 2013. We undertook a refurbishing and upgrading of the resort's facilities and on June 15 the resort was rebranded Couples Barbados.

The above mentioned lease agreement included terms that allowed the Lessors to sell the property and in October 2013, they accepted an offer of purchase from a third party, Sandals Resorts Ltd. This means that Couples, despite its plans to continue for the foreseeable future as the operator of Couples Barbados, is required to cease operations as of November 6, to facilitate the transition to the new owner/operator.

In consideration of this sudden event, Couples Resorts is offering the following options to all guests currently under deposit or paid in full for Couples Barbados:

1. Stay at the hotel under the new ownership and management of Sandals Resorts. As you may know both Couples Resorts and Sandals Resorts offer similar vacation packages in the adult couples segment of the all-inclusive vacation market. Sandals Resorts will happily honour all services offered by Couples as part of their Luxury Included package and have agreed to honor all Couples Barbados reservations at the rates previously booked up until November 6th, 2013.

2. Guests may elect to change reservations to any of our four Jamaica resorts. In this case, the switch will be subject to availability of the resort selected for the particular dates booked. Once the resort is confirmed, Couples Resorts will offer an immediate US$500 discount on the guest package. In addition, if the Jamaica rate in a similar room category is less than the Barbados rate, we will refund the difference in the form of an additional discount. If the rate in a similar room category is higher in Jamaica, Couples Resorts will protect the lower Barbados rate. It will be the guest responsibility to contact their travel agent or tour operator to make the necessary airline ticket changes.

3. Guests may cancel and receive a full refund of the hotel-only portion of the stay.

We apologize to our guests for any inconvenience and sincerely hope the above arrangements will be satisfactory.

Please email all your questions and concerns to barbados@couples.com

Randy Russell

Chief Romance Officer and Senior Vice President

Couples Resorts

Level Contributor
1,896 posts
Save Reply
1. Re: Couples Barbados has been sold to Sandals

NeedBlueWater

Yes, very interesting. Couples was leasing the property with the understanding it could potentially be sold to a third party. Sandals has shown interest in Barbados for quite some time.

In addition Sandals will be building a new Beaches Resort in Barbados at the site of the Almond Beach Resort.

We are long time Couples & Sandals guests and wish nothing but the best for both resort chains.

St. Charles, MO
Level Contributor
1,752 posts
1 review
Save Reply
2. Re: Couples Barbados has been sold to Sandals

Wow! Huge news. It seems like Couples is trying to do the right thing and take care of the guests that are effected.

Ontario Canada
Destination Expert
for White House
Level Contributor
8,544 posts
46 reviews
Save Reply
3. Re: Couples Barbados has been sold to Sandals

Barbados is somewhere we've never been and always wanted to go. When we found out Couples had opened a resort there we were considering a future stay. As Sandals regulars, we will now have two new resorts in the Sandals family to try...Grenada and Barbados!

1 post
2 reviews
Save Reply
4. Re: Couples Barbados has been sold to Sandals

Very nervous at this news as we planned our marriage there next year. I hope that Sandals will honour everything!!!

Never stayed at either a couples or Sandals but I am hoping that both are very similar in their approach to their customers!

nova scotia
Level Contributor
1,908 posts
86 reviews
Save Reply
5. Re: Couples Barbados has been sold to Sandals

I'm thinking SGSL and SBarbados split! Don't think Grenada is on our radar just yet - $$$$. A bit more difficult to do SWH and SBarbados split... exciting nonetheless!

Georgia
Level Contributor
2,735 posts
30 reviews
Save Reply
6. Re: Couples Barbados has been sold to Sandals

Was talking about this in another thread (Couples Barbados vs. CSS) and I will repeat myself in saying my jaw hit the floor when I read this! I posted this news on the St. LG board and someone said they called Sandals in Miami and they have no clue of this?!? Pretty shocked as I thought Couples bought it & it was a done deal. We love JA & floaties so we would still have picked JA over their new ---er not their place in Barbados lol. Still pretty shocked by it all.

Haverhill...
Level Contributor
3,897 posts
49 reviews
Save Reply
7. Re: Couples Barbados has been sold to Sandals

Denise - Somone else also suggested doing a split between Barbados and Grenada, which would eliminate some of the difficulty of getting to Grenada. The prices I saw from Boston to Barbados aren't all that bad either - comparable to St. Lucia and/or Antigua for us.

United States
Destination Expert
for Ocho Rios
Level Contributor
4,113 posts
100 reviews
Save Reply
8. Re: Couples Barbados has been sold to Sandals

Yay! So excited about this! Always wanted to go to Barbados, and considered Couples sometime in the future too, but now it will be Sandals. :)

Georgia
Level Contributor
2,735 posts
30 reviews
Save Reply
9. Re: Couples Barbados has been sold to Sandals

Seems there is quite a discussion on their facebook page for anyone wanting more info on the subject https://www.facebook.com/couples

United States
Destination Expert
for Ocho Rios
Level Contributor
4,113 posts
100 reviews
Save Reply
10. Re: Couples Barbados has been sold to Sandals

If you have read the facebook discussion, did this get drilled in your head???

"Terms of the agreement refund the $$ we invested in the upgrades and enchancements"

I literally think I read that 20 times! I do think this who agreement is weird. Why would they sign a contract that allowed the property to be taken from them, regardless of whether or not they got the money back? Weird. Still looking forward to Sandals Barbados!