Hi there, as a follow up to my Airport Chaos post, I wanted to provide feedback about my Club MoBay Arrival Service experience. Two things to note; we flew in from Toronto via Air Canada landing @ 1:40PM and we had transportation to the resort included in our package. Thanks to other posters, I checked on other arrivals (http://www.mbjairport.com/arrivals) and it showed me that within the hour of our arrival time, there were 8 other planes coming in as well.
The MoBay rep met us as soon as we got off the plane, then escorted us by the LENGTHY line (around the corner!!) to a designated customs agent. By the time we were processed, our bags had been offloaded and we were taken to the Club MoBay arrival lounge. Our rep told Air Canada Vacations that we were taking a private transfer to the hotel then went outside to find our driver. We were at our resort within 45 minutes of wheels touching down. I would HIGHLY recommend this service. We typically fly Sunwing which lands @ 9:30AM, as there are no other planes around that time, this service would not be worth it (for us) but if we were to fly and land mid-day again, as soon as I booked our vacation I would book this service. Cost was $50 per person. It’s worth it to note that if we had not arranged a private transfer ($35 USD) we would have had to wait for all the other passengers to make it through customs that were boarding the bus to the resort.