I don't want to rain on anyone's parade, but I just returned back from Sandals Whitehouse on May 16, 2008, and we did not have the great & wonderful stay as everyone had posted. Maybe it was the luck of the draw, or maybe the resort.
It started when we arrived at the Montego Bay Airport, there was suppose to be food and beverages in the Sandals Waiting Room, all there was were beverages and we were starving. They rushed us out to the bus where we waited for 45 min. while other vacationers loaded.
After becoming sick from the hilly curvy ride to the resort, we were not given our room that the reservations were for. Our reservations were for the 2nd floor, ocean view; we got 1st floor corner, view of greenery by the pool! We asked the front desk if something could be done, and they informed us that nothing could be done that day or the next. We never heard back from them.
I also had to ask for the Red Lane Spa bag w/ goodies that was suppose to be in our room.
We decided to go scuba diving (we have been certified for 20 yrs), Ricardo told us we would have to take a refresher course for $70 per person, and that if we didn't he would post it on a computer bullentin board for all resorts to see that we refused and we wouldn't be able to dive anywhere, to say the least my husband was not a happy camper with Ricardo tryin to intimidate us!! After a few choice words from my husband we left and schedule a shopping trip and a trip to Rick's.
I know that I probably compared everything to Mexico since that was our 1st trip out of the country, but I was very disappointed. I probably had my tail feathers ruffled from the start, but after as much money as we spent you would of thought we'd been treated better, don't get me wrong I didn't want them to kiss my rear, just a little more appreciative.
For the Jamacians to be so poor you would of thought they would of barder more with the gifts.