They are good company, based in Doylestown, PA. My sister worked for them, really liked it, just didn't like the schedule.
They work with the different resorts, hotels, etc to sell unused rooms or special promotions.
I used them for a trip to the Domincan a few years ago. Booking was fine and accurate. However when things started going wrong on the trip (airport closed for several days due to bad weather no outgoing flights) they were absolutely no help at all. In fact they couldn't even help book a hotel for a night stating they could only book hotels for minimum of 3 nights. Additionally the rep gave me wrong information regarding the travel insurance they offered. Due to this misinformation it ended up costing me an additional $500 (long story there)
The pricing on Cheap Caribbean that displays when you are searching doesn't include alot of taxes. To get the real price you have to go all the way to the last step of the booking process.
Looking at their pricing I have never had it where a travel agent couldn't match it. And if something goes wrong an agents will actually help you.
I have used Cheap Carribbean twice to go to Mexico, both Tulum and Puerto Vallarta. Their prices were good and the service was good. I didn't have any issues either times so can't speak to that. I can tell you that when I booked to Couples Negril this year, my travel agent was able to beat their prices, even with my discount for using them previously, so I used her instead of them.Edited: 05 May 2011, 22:42
Ok Thanks all , yes I do remember that most of the deals/special pricing
did not reflect the taxes, and therefore some ppl may get excited too quickly before they see all the additional fees. I like the fact that you can pay on the hotel and airfare all together , and you just have to be sure that it's all paid for 21 days prior to travel ... I will check them out .
In light of events that unfolded here surrounding the opening of the Palladium and the owner of CheapCaribbean.com, I would never book through them.
When using Cheap caribbean make sure you look into www.ebates.com first!
When using Ebates first then linking to Cheap C you will receive an additional 2.5% off your entire package. Ebates is free!! No strings attached.
I have used them several times to JA and Barbados - and had to cancel a trip to Barbados due to a death in the family - they made the refund process quick and easy.
I dont like the false advertising...may market specials but then its a different price when you click on your specified city....
We used them last year but this yearso far FunJet has better pricing all in.