I know this a controversial topic, but I want to say a few words about butler service. One of the main reasons I stay at Sandals is because they offer butlers. I like the peace of mind of not having to worry about getting up early to reserve beach chairs, or having to plan several days in advance for dinner reservations. For that, I'm willing to pay the premium associated with butler category reasons. Apparently, many guests have been complaining that butler guests receive preferential treatment. I don't think there's anything unfair about this, since butler guests pay a lot extra for that treatment. Nevertheless, the resort has responded to these complaints by limiting the ability of butlers to reserve chairs or make priority reservations. So, Sandals is continuing to charge the same "butler premium," but is offering a watered down level of service. In my opinion, Sandals should give its full support to the butler program or else get rid of it. What does everyone think?