On our way to St. Croix my wife and I flew into SJU to spend one night in late June. I'm sure I'll ruffle some feathers but I have to say I was disappointed. Before I go any further let me say that we're not "ugly American" tourists. We travel frequently, smile, tip well and never expect things to be "like home" because, after all, we're traveling. Our arrival experience was fine. A friendly gentleman hailed a cab for us and told the driver where we were going (yes, we tipped both of them). The staff at the Hampton Inn was less than welcoming and far too businesslike. A smile could have gone a long way. Our window gave us a delightful view of a cockfight arena and it's parking lot (see my review for a photo). We the took a taxi to OSJ to walk the area and get a feel for it, doing a bit of exploring and shopping before dinner. As the afternoon wore on we noticed more and more police placed strategically around the area. That's a good thing, but it led us to believe that it's probably not the safest area. On the recommendation of several people for a local meal, we ate at Cafe El Punto, which we thoroughly enjoyed. Our waitress was very friendly and helpful, the food was delicious and the beer was cold. Our driver on the return trip to the hotel was polite and efficient. The Cape Air lady who checked us in for our flight the next morning was friendly and warm. Our flight to STX was great. After a week we again flew through SJU to return to O'Hare. We had to leave the secure area to retrieve the Cruzan Rum we had to check through and then go through security again. This was a nightmare. Huge lines, in excess of 30 minutes' wait time and unfriendly workers. It's difficult to imagine, but we saw much happier faces working at O'Hare both directions than we did either time in SJU. Understand that I'm not slamming PR. I realize this is a mixed bag of emotions and one day / night isn't a good amount of time to draw an opinion, but it was overall just an okay kind of experience. I really expected better.