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car vandalism

Hamilton
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21 posts
1 review
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car vandalism

Just returned from a one week stay in Marigot. We had a wonderful vacation except for one thing. We wanted to really see the island, so we rented a car from Kenny's Car Rentals. We were exploring a number of beaches and one day found our way to Guana Bay. We drove to the end of a lane at the far end of the beach where there were a number of private condos and a small path to the beach. The beach was fantastic, there were just two other families with children and ourselves. We stayed for about 2 hours and then went back to our car to drive back to Marigot. When we got to the car we found the locks on both the driver side and the passenger side had been vandalized and we could not open the car. There was nothing in the car and it did not even look like it was an attempt to see anything. My husband had to open the trunk and slide his hand through the back seat to open the rear door. When we returned the car we had to pay an additional $280.00 for the damage. It was very weird because there were so few people in the area and it was a very quiet, private villa area. We are trying to not let this colour our view of St. Martin. Just wondered if anyone else had a similar experience?

Fairhope, AL
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54 posts
27 reviews
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1. Re: car vandalism

Sorry about your loss. Is it a better idea to leave the car unlocked with the windows down?

Cupecoy Bay, St...
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10,451 posts
19 reviews
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2. Re: car vandalism

Your insurance will probably be invalid if you do that. read your policy closely.

Staten Island, New...
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14,385 posts
13 reviews
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3. Re: car vandalism

Agree with Elaine - leaving the car unlocked may void insurance coverage and certainly the security system will not activate until the vehicle is locked - ask the rental agency its policy on this - also using your credit card generally covers 100% the rental vehicle, no deductable as opposed to using the rental agency coverage which often has a substantial deductable.

Caracas
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700 posts
170 reviews
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4. Re: car vandalism

There is something I don't understand. Don't you have insurance for the rental car? Why do you have to pay for the damage? If the insurance doesn't cover the damage, what's the point in leave the car locked in order to not void insurance coverage if anyways you will have to pay for the damage?

Staten Island, New...
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14,385 posts
13 reviews
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5. Re: car vandalism

The rental insurance comes with a deductable and the renter is responsible up to that amount. Using a credit card you do not have a deductable.

Caracas
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700 posts
170 reviews
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6. Re: car vandalism

Thanks Bobcat. So, TC, could you please tell us if the US 280 you have to pay was because the deductable? You didn't use a credit card for the rental car?

It seems a little pricey for just 2 locks.

New York
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1,603 posts
8 reviews
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7. Re: car vandalism

We also use our credit card. There is no deductible on it. Just make sure your credit card has car rental coverage on it, not all do.

Edited: 19 March 2013, 08:57
Staten Island, New...
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14,385 posts
13 reviews
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8. Re: car vandalism

If you use a credit card to cover the rental vehicle you must decline the rental coverage offered by the rental company to activate the credit card coverage. This coverage is only for the rental vehicle and is not liability coverage offered by the rental company. You will need this liability coverage as well to be fully protected.

Hamilton
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21 posts
1 review
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9. Re: car vandalism

Thanks for all of your responses. First of all, there is a typo in my original post, the cost charged for the damage was $180.00 not $280.00. We used our Visa credit card for payment for the rental, so I will check with them to see if we were covered for the damage. In addition we paid Kenny's a $6 per day fee which was to cover liability which I understood was not covered by Visa. All in all, it seems we should have had lots of protection from any and all situations that we may have encountered. Again, thanks for your responses. If based on this clarification, anyone can provide additional information or suggestions, all would be very welcome.

Chattanooga...
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232 posts
3 reviews
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10. Re: car vandalism

VISA should cover for you. MasterCard will.