I submitted my reservation request to Tropicana about 2 wks ago via their website, and the other day I just realized that I did not get an email confirmation/voucher to reflect my order as indicated on their website. I am to present the voucher at the airport.
I checked my credit card and a transaction was not made. Their website does not seem too high tech so I am not sure if there is a problem (ie. order does not get processed even if you have completed the online form) with the site.
I emailed them 2 days ago and no answer. They were quick to respond to my questions about the airport transfer but no response to my email voucher. I tried calling them today (Saturday) and no answer.
I haven't read anything bad about them on TA so not sure what is going on?
Is it better to pre-book or just show up at the airport?
What other companies provide airport transfers.
We do not want to taxi as we will not be bringing a carseat with us. We will be travelling with a 2 yr old.