Has anybody else been ripped off by these Guys? I am still trying to resolve and get a refund back though Scotia Bank which is taking a lot of time but it's about the principal now!
They charged me $25 for gas when I brought it back with the same amount ( and I heard after that they have done this to other Customers).
The car was received an hour late and even though my paper work indicated there was no Airport pick up/drop off charge , they tried to charge me for it, the Lady kept arguing with me that there must have been an error or a glitch in their web system and when when I asked to speak to the Manager the Lady said She was the Owner! Wow!
Their office called me to see when the car would be returned and said that it was $10 an hour for rate return and that they may charge me for an extra day, when I said that "If you charge me for an extra day then I'd like to keep it for that extra day" ...they said no I couldn't as they have pre-rented it out. I returned it 2.5 hours late and found out that they charged me for the full day rental anyway instead of the additional $25...they really don't get it!!! I hate that!