The restaurant portion of this forum deleted my review. I have to wonder why. This is my very recent experience at Miss Lucy's as excerpted from my trip report on another STJ forum.
From there we left for Miss Lucy's because we hadn't made it yet and this was our last full day. We have loved it in the past and in the past couple of years have forgiven the ridiculous "island time" food service because the servers were so nice and apologetic. We just took books and figured it would be a good part of our afternoon.
I was reluctant to post this because someone I know works there and she is a pro and I know she would not put up with service like this and I would never want to hurt her but I suspect she works at night and is a senior server and from what I hear evenings are not the problem. Our experience was not with a senior server I can assure you.
We arrived at 1:00 pm on Wed. April 24. There was just one table seated outside and they had their check. There were 2 tables seated inside and no one at the bar. A young blond waitress walked by - no smile- no greeting- and said "Sit wherever you want". So we sat. And sat. And sat. She walked by us again without even looking in our direction- mind you- there is no one else there. I called out to her-"Excuse me? Can we order some drinks?" She barks back in a very snotty tone. "Just a minute" and then says "Just so you know we are out of conch, this that and another thing' and walks way for another 10 minutes. By this time this 27 year restaurant business veteran is getting p-o'd. Pete goes up to the bar where no one is sitting and asks the bartender if we can order drinks from her. The angry waitress sees this and says, " I told you I'd be there in a minute" and follows Pete back to the table.
Then she smiles and puts on a "Hi my name is B-i-t-c-h-y and I'll be your server smile". We ordered our drinks and she says "And what will you be ordering to eat?" I replied, nicely, despite the way I wanted to reply to her, " We'll just wait for our drinks and decide then." I kid you not- she replied in the snottiest way possible, " Just so you know, the bartender takes 20 minutes to make drinks so I am just trying to do YOU a favor. By this time a couple of other tables had seated themselves and were looking for service. I heard one of the guests say, "Did I really just hear that waitress say that?"
I have never walked out of a STJ restaurant in the 15 years we've been visiting. I said, "Thanks hon, I think we'll go to Shipwreck instead". Wait for it. Her reply? " Oh Yeah, go to Shipwreck and enjoy the frozen drinks and S-H-I-T-T-Y food." Nice huh? We went to Shipwreck and were greeted with a smile. I ordered an excellent top shelf margarita, not frozen, the delicious fresh gazpacho and jerk grilled shrimp app with a dill sauce.
Back at Gallows in the pool another family recounted a similar experience with this same waitress who, because they would not order their food until the drinks had been dropped, admonished them that the bartender would take 20 minutes to make the drinks. The place was empty. I hope you all know that I don't often criticize a STJ business.