I am just going to start out by saying that I had a horrible time....
Please keep in mind that I was working for most of the time, t the Michael Jordan invitational, but that still does not excuse the Atlantis or its employees. The best time I had was at the invitational, despite the fact that I was working.
Upon arrival I was supposed to be greeted by someone from the hotel with my name on a sign, I did not but I was told that I was still taken care of and a man drove me to the hotel. It was the scariest ride of my life and he was rude, didn't even help with my bags (my company was supposed ot pay for it, but didn't...but even if they did the ride would still have been horrible)
I got to the hotel and not one person was helpful. Bellboys? No where to be found. Everyone was rude and snobby and when I walked up to "guest services" to ask for a map,the employees at the counter waited a good 5 minutes to finish their conversation before addressing the fact that I was there.
There were little things like no ceiling fan in the room (no cross ventilation AT ALL), my views of a restaurant parking lot and people working on the roof in the building next to my room, allowing them to see into my room COMPLETELY. The only nice person I met that worked at the Atlants was my waiter at Fathoms, his name was Whitfield if I remember correctly. Ask for him!
I was also sick my entire trip, was by the time I got there so it wasn't anything I ate, it just made it all hte more miserable.
Keep in mind that I was working a lot, so I didn't really have a chance to change my mind. The beach was beautiful, not too crowded, but every 2 minutes my sister and I were harassed by people selling different items. "Skirts, dresses, necklaces, drinks, booze cruise..." one lady even sat down on my lounge chair even though I had said "no thank you".
I was just not impressed at all by the Atlantis... it was too big and confusing and there wasn't as much to do as I thought.
My cell didn't work (verizon) but I knew it wouldn't... I ought a 20 calling card to use at the payphone and the rate is 50cents a minute, not too bad.
If you have any questions, let me know. I hope your trip was better than mine!