It was our 3rd visit to Krabi. A lovely place with crystal clear water & scenery, friendly people and great food. However, we learnt that the place is less rustic than before and the vendors are getting more dishonest.
We booked 3 tours with Ao Nang GR Tour (juz opp Ao Nang Villa) :
a) Horse riding for 3 kids (half-day) which the agent promised that the transfers shall include parents as well. But the driver refused to take on the adults and insisted that we top up another 500bht for both trips
b) 4-islands (private boat) : the boatmen refused to include snorkelling from the boat and didn't bring us to Chicken Island. And he demanded for the entrance fees to the islands when we wanted to pay to the island staff. Not sure if the entrance fee was collected by the relevant authority or him (?). They kept 'chasing' us to board the boat eventhough we were assured by the agent that we can choose to spend the amt of time as we like.
Approached the agent at the end of the day and she refused to explain or give an apology. She claimed that it was beyond her control. Such a disappointment.
Juz like to adv all to be wary when making such bookings and have all details written down to prevent misunderstanding. Happy holiday!