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Butler service

CAROL STREAM IL
Level Contributor
175 posts
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Butler service

Iberostar grand has butler service with every room. Does any one know what their used for . Do we book specialty restaurants with them ,etc. also how much of a tip did you leave with them . Was it after every time you used them or after your stay. Thanks

USA
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7,144 posts
5 reviews
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1. Re: Butler service

For the most replies you might want to post this on the Riviera Maya forum.

Edited: 01 April 2013, 21:58
Texas
Destination Expert
for Riviera Maya, Yucatan Peninsula
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4,591 posts
58 reviews
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2. Re: Butler service

Also, to get more replies put Iberostar Grand in the subject line so people know what resort you are asking about.

We have been to the Grand 3 times. Things we have asked for the butler to do are:

put specific drinks in the mini bar, order a new pillow from the pillow menu, asked that a bucket of ice be put in our room in the early evening so that when we get back from the beach we can make cold drinks, prepare a bubble bath for you for when you return to your room from dinner.

You may tip whenever you like. Either with each service or when you leave.

You can make reservations with your butler, or at the concierge desk that is in each of the buildings. You may also email the resort a week or so before your stay to make a couple of dinner reservations.

3. Re: Butler service

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