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Air Passenger's Bill Of Rights - it needs our support.

New York City, New...
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Air Passenger's Bill Of Rights - it needs our support.

Last night's debacle at JFK involving a Cancun bound flight full of passengers left to sit on the tarmac for hours is not the first time this type of incident has occurred. Did you know that recently it happened in Austin:

www.dfw.com/mld/dfw/business/16533365.htm

Has anyone else had something similar happen? It happened to us but we were only made to wait for 3 hours, so I almost feel guilty about complaining. We can only hope that after last night, the Air Passenger's Bill Of Rights will move closer to passing,

212eric V.P.

PEOPLE'S CHOICE GUIDE CANCUN

Austin TX
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1. Re: Air Passenger's Bill Of Rights - it needs our support.

I agree....I posted about the incident in Austin earlier today on the other thread about the Cancun flight (I'm from Austin, so of course it was big news here). This goes on more often than we hear about and needs to be brought to the forefront....

Tami

Va
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2. Re: Air Passenger's Bill Of Rights - it needs our support.

I can't believe that they let those people sit there for 11hrs. I am afraid that I would have been out an emergency exit. It is really a shame that something liek a passenger's bill of rights is needed. The airlines should be smarter than that.

New Jersey
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3. Re: Air Passenger's Bill Of Rights - it needs our support.

Actually i had a similar experience on my honeymoon going to hawaii. Because the Vice President was flying out of Newark they shut down all flights in and out for about 5 hours. We sat on the runway parked nexted to all the other planes for the whole time. Meanwhile, almost everyone on the flight was going to Hawaii (we had to stop in Houston but it was not a connecting flight, just a plane change. Everyone from our plane was just moving to another plane and then onto Hawaii). We were told since it was not a transfer that the flight in Houston would not be going anywhere without us. Turns out they told the plane in houston to leave after an hour and our whole flight was left stranded with no way to Hawaii. Didnt really make sense to me...we can be delayed for 5 hours no problem but you couldnt delay our flight to hawaii by 1? Anyway about 150 people needed to find new flights. At least i was sitting first class!!!!

Iowa
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4. Re: Air Passenger's Bill Of Rights - it needs our support.

I got stuck 4 years ago on an American airlines(they seem to frequently be involved in flight delays...) flight from St. Louis to Des Moines - we got stranded for 7 hours on the tarmac - never took off! By the time we got ready to leave the crew had then logged to many hours so they took us back to the gate at 11PM - didn't give us a hotel or anything since they called it weather related. It did snow that day(maybe 2-3 inches ealier in the day)? But planes were getting off on time and leaving all around us. In fact the DM flight leaving 2 hours after us(3PM flight I think, we were suppose to be the 1PM flight) went. The most ironic thing was that our luggage somehow never got on our flight, but must have got on the 3PM flight. When we got back to the terminal we had no luggage and they had no idea where it was. When we got back to DM the next day it was there waiting for us!!!! Mind you it was also Christmas Eve and my wife was pregnant(no food/restaurants open at 11 PM when we finally did get off the plane). American Airline folks at the St. Louis Airport were totally inept and customer service was non-existant. Our story made the news here and in St. Louis. After I wrote to AA they finally offered me a $200 voucher. I wasn't satsified and vowed to never use them again -which I didn't until last year when we flew to PV(and you guessed it - delayed again and didn't get in until after Midnight). No one to blame but myself for returning to them...

Westchester, New...
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5. Re: Air Passenger's Bill Of Rights - it needs our support.

What horrible stories.

They have to do something to correct this. I couldn't sit on a plane for 7/8 hours without an explanation. It's one thing (which is bad enough) to be stranded at a airport but on a plane. Terrible.

We were stranded at a airport in the Bahamas for 6 hours with a toddler (2 years old) and I thought that was bad. No communication, just lies. Final they said they were taking us to a hotel and we would fly out in the morning. They did pay for our transfer to the hotel, food, phone calls and hotel. We had 2 rooms and we did get out the next day. The airline was TWA and you know what happened to them. The people on our flight never let up on the agents behind the desk. I think that's why they put us up in a hotel. We were not giving up.

I hope they get someone to sponser that Bill of Rights bill. It needs to be passed.

Yukon
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6. Re: Air Passenger's Bill Of Rights - it needs our support.

Most of us have been involved in delays of one sort or other. THERE IS ABSOLUTELY NO REASON TO FORCE PEOPLE TO ENDURE SUCH TIRESOME AND UNCOMFORTABLE CONDITIONS ON AIRPLANES. I HAVE HEARD ALL OF THE EXCUSES FOR WHY INTERNATIONAL DELAYS ARE NOT ALLOWED TO DEBOARD. What a bunch of junk. The reason airlines can get away with such cavalier arrogance is because travelers have not been vociferous enough in our opposition to their corporate greed. Whatever it takes, I'm ready to join forces with fellow travelers to get this resolved. To whom do we petition?

New York City, New...
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7. Re: Air Passenger's Bill Of Rights - it needs our support.

Does anyone know the answer to this:

If a passenger on any of the above mentioned flights is offered a free ticket and they accept, would this disqualify them from being able to participate in a class action lawsuit against the airline? We have heard it doesn't matter if they sign something or simply accept the ticket, the result would be that they can't take part.

212eric V.P.

8. Re: Air Passenger's Bill Of Rights - it needs our support.

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