Just booked Moon Palace for a summer holiday. Kids range between 4 - 14.
Have a few queries as British Airways seem to take forever to get back to me. Any help would be greatly appreciated.
Does the Grand Deluxe room designation mean I am in the Grand section? The Palace resort website does not show this room designation, only a Deluxe room, Superior Deluxe room and a Grand Deluxe Suite ??
If we are a distance from Sunrise in Grand, will this be hard work, as we have 6 kids!
Has anybody been able to upgrade their room designation with the resort credits? Early indications are that we will not be able to upgrade because we are in the Grand section ?? Not interested in Golf and Spa, so this seems like mis representation to me.
Not being able to swim in the sea, as mentioned on these forums, is less of a problem. A greater problem is not using the watersports and snorkelling. Any ideas, experiences?