Just got back Thursday and just let me say we made the right choice. Had such a hard choice between the RIU Cancun and the Palace. It shouldn't have been that hard. The minute you walk in you are in Paradise. The lobby is amazing. The rooms are nice and spottless. The service is unreal. Martha at the front desk was great and upgraded us to a oceanview balcony without even asking. The buffet was amazing. The waiters are there to push in your chair everytime you are up. The pools??WOW!!! When you stand at each end it looks like the pool is part of the ocean. You won't want to leave the hotel ever. The food , service and entertainment is 6 stars. I am in the Hotel Casino restaurant business, so I know good quality of food and service. I am picky too. This place was 6 stars. My only complaint was the Japanese restaurant. It was more like Safeway sushi. haha. Anyway I really reccomend staying away from the Riu Cancun!!! Does not compare. We went over there to use the disco and we just thought the hotel was pretty (trailer) compared to the Palace. Excuse my way of words but a lot of guests at the Palace felt the same. The lobby hot and muggy, the pools not half as nice. Ran back to the Palace!!! Any questions just let me know!!!