We have 2 swim up rooms reserved for 11/29 - 12/6. We've heard this is the beginning of busy season and we're hoping for an upgrade to platinum. I'm wondering if anyone gets a complimentary upgrade from from swim up to platinum, or if they just assume people who reserved swim up wouldn't want to be moved to any other catagory. If you received a free upgrade, I'd like to know what room category you actually reserved compared to what you actually got. Thanks.