My husband and I spent had a much needed WONDERFUL vacation at VIM. I was so worried after reading some negatives on this board but they were for the most part unfounded. Yes, the towel game is a pain but I think with the windier than normal weather many beach people were at the pool making the chairs a hot commodity. If there were none available a small tip got your chairs brought up from the beach with no problem at all. As others stated the food is wonderful. The hotel was 100% booked and we never waited more than 30 minutes and that was only twice. The staff works very hard and 95% of them are so very gracious. No stomach ailments at all and no mosquitos either. We were in building 5 by request on the 3rd floor which I requested from reading this board. We could see the ocean and had slippers, robes and a journal every day. I believe it was just the basic room and it more than met our needs. We're in Mexico to be outside not in a stuffy hotel room! There are plenty of activities should you WANT to move. We did the bike tour, ping pong, pool, pilates, stretching on the beach, bingo, water polo, etc. I wouldn't hestitate to go back. I'm more than happy to answer any specific quesitons as I sure asked many prior to my visit. I can't imagine anyone not liking it here!