I am super excited to take a long awaited family vacation to Sandos Playacar this June. Though most recent reviews and forum posts have been positive, there are a few things I have concerns about.
We are two parents with three small children, booked into the Riviera Section because that is apparently the only one that has rooms to fit five people. our group.(though it sounds great and we are thrilled to stay here). It seems that nearly every reviewer has been placed into a room other than what they requested, beach vs. Riviera or vice-versa. Could this happen to us and we'd be horribly cramped? Worse, a recent reviewer indicated that upon arrival her group was bumped to an ENTIRELY DIFFERENT RESORT - the Sandos Caracol. This would be my worst nightmare? How can they do that? If I book and pay for one resort how can we be sent elsewhere? Do we have no recourse at all? I booked the trip through Funjet online, will this help?
We are staying June 29 - July 6 and I have no idea if this is a busy time? Does the fact that we arriving on Monday hurt us? Are the weekends the busiest check-in days, leaving us with what is leftover?
Finally, I have read contradictory reports about the ala carte restaurants. Do you make reservations only on Sunday for the period Sun-Sat or can you do it any day? If we can only do Sunday and arrive on Monday, it appears we will not be able to make any reservations, other than for our last day there.
Any help is appreciated and I would love to hear from someone from Sandos if they read this - we are hoping for a great vacation!