We are also not happy with what we bought. The week exchange with RCI is bull... I tried booking with one a half year in advance and there are no hotels available in the most common touristy places like Paris or Amsterdam. The book they showed us had so many member hotels, but none of the good ones are ever available. We tried checking out the NY Hilton, which is a part of RCI, and they used as a selling point as we mentioned that we wanted to run the marathon in NY. It appears a member hotel but there is no availability whatsoever in the next two years.
I can't believe we bought into this, and I have just started our fight against them, I'm glad to know that many of you have been able to solve something, and some even get their money back. I hope we will be able to do something about this because we still have to pay about 5K in the following years and I don't intend to waste that much money in something that is not what I told it was.
If anyone has any advice for me as to how to proceed I would greatly appreciate it.