Just back from Riu Palace Riviera Maya. I will be happy to answer any questions, but wanted people to be aware of the Apple Rep we dealt with for excursions. Please note we have used Apple Vacations for 4 other trips and never experienced a problem with onsite excursions in the past.
We booked a boat for deep sea fishing (Captain Rick's) and were quoted $390.00, (not including transportation there) for 4 hrs for up to 8 people. There were 4 in our party and we were all present during his speil. We were told this included food, beer, water and soft drinks. This was reiterated when asked again. Upon arrival at the marina we were told there would not be beer on board, so... no biggie, we purchased our own. Once on the boat, there was no food or soft drinks... ONLY BOTTLED WATER. Had we have know, we would have arranged accordingly.
Yes, I have been in contact with Apple and await a response. This post was to make future visitors aware that this representative was dishonest.
As for the excursion... it was wonderful. My husband and his buddy caught a white and blue marlin.