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Booking Royal Hideaway Playacar

Stockholm, Sweden
10 posts
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Booking Royal Hideaway Playacar

Hello,

anyone having experience with booking RH? Tried to mail them several times, and always getting reply from the Customer Service Manager. She is forwarding the mail to the reservation dept, but I never get any reply from them. Sent the first mail 3 days ago.

Wyckoff, New Jersey
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30 posts
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1. Re: Booking Royal Hideaway Playacar

Why not go through Expedia? They have the best rate in my experience.

Stockholm, Sweden
10 posts
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2. Re: Booking Royal Hideaway Playacar

Thanks for the tip! But I do not think I can book extra packages via Expedia?

Floyds Knobs...
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815 posts
30 reviews
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3. Re: Booking Royal Hideaway Playacar

Why not just book on their site?

Stockholm, Sweden
10 posts
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4. Re: Booking Royal Hideaway Playacar

I have already tried to book it at their site, but it would not accept the billing adress. I do not if its because the billing adress is Scandinavia as we live her.

Edited: 20 September 2012, 21:08
ny
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1,185 posts
35 reviews
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5. Re: Booking Royal Hideaway Playacar

I am sure that you should hear from Royal Hideaway very soon. The staff at RH is very professional and extremely guest centered.The hotel is wonderful and I am sure that you will have a fabulous time. We consider it our second home and have stayed at RH 42 times. Feel free to ask any questions.

Stowe, Vermont
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7,132 posts
60 reviews
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6. Re: Booking Royal Hideaway Playacar

She hasn't heard anything in 3 days. That is not guest centered.

Rocky Mountain...
Destination Expert
for St. Lucia, Castries
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5,462 posts
127 reviews
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7. Re: Booking Royal Hideaway Playacar

Maybe 1diva has connections there that she could contact on your behalf. After 42 visits she probably knows every person that works that Royal Hideaway.

Stockholm, Sweden
10 posts
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8. Re: Booking Royal Hideaway Playacar

They finally answered yesterday, though first when I sent a direct mail to the reservation dept. The service dept officer forwarded my mails to the reservationdept, but never got any reply!

Hopefully i can relaxe and look forward to my stay at RH. :)

ny
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1,185 posts
35 reviews
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9. Re: Booking Royal Hideaway Playacar

I am very glad to hear that you have your reservation at RH and feel very confident that you will have a fabulous vacation. When are you going?

London, Canada
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2,993 posts
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10. Re: Booking Royal Hideaway Playacar

They also have a Facebook page with lots of photos and information about the resort. You can ask questions there too and they are quite prompt in responding.

Enjoy your trip-- it's a fabulous resort!