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Would u feel comfortable?

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Cleveland, Ohio
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1,512 posts
2 reviews
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Would u feel comfortable?

Would u feel comfortable...sending this to the resort?

I really want the upgrade but sending copies of credit card?

Would we be asking for trouble?

"The room will be Preferred Club Tropical View, the buildings Preferred are 1 until 6, we cannot guarantee building and room number, but I can put the request on the reservation and front desk will do the best for assignment. For guarantee the upgrade with this special discount, the customer need to reserve and pay the total amount before the arrival date, I’m sending the authorization form, please send back with ID and credit card copy, both sides, same signature.

Please if you have any question don’t hesitate to contact me."

This was the answer I got to upgrade. Anyone have thoughts?

Thanks

From:ddcile5

Vancouver
Destination Expert
for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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41,523 posts
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1. Re: Would u feel comfortable?

Yes

Floyds Knobs...
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805 posts
28 reviews
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2. Re: Would u feel comfortable?

Yes.

Chester, United...
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59,780 posts
65 reviews
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3. Re: Would u feel comfortable?

Out of interest what was your e_mail to them and what room type have you booked???

Detroit, Michigan
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803 posts
27 reviews
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4. Re: Would u feel comfortable?

Yes.

Winnipeg, Canada
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1,965 posts
18 reviews
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5. Re: Would u feel comfortable?

Sounds too risky to me. I'd just try for the upgrade once we arrived.

6. Re: Would u feel comfortable?

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Removed on: 05 October 2013, 22:46
up north
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1,390 posts
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7. Re: Would u feel comfortable?

how did you make your initial reservations?

Dallas, TX
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470 posts
19 reviews
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8. Re: Would u feel comfortable?

I've used citibank to generate those temporary card numbers with a max authorization amount before for cases like this. Still, I don't send via email, I'd rather call and pay the phone charges. Email is insecure, you don't know all the servers it goes through to get to its destination, or what the security policies are of the hotel. These days, you should consider email to be like sending a postcard through the mail.

Huntsville, Alabama
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5,263 posts
41 reviews
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9. Re: Would u feel comfortable?

I would be fine with it...however I am very careful about reviewing all charges on my credit cards (which I would highly recommend if you do this).

If you are uncomfortable, maybe you should ask if you could call with the credit card information, then send the authorization form with only the last four numbers included and tell them that you will sign the reciept when you check in if needed.

niagara falls...
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370 posts
15 reviews
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10. Re: Would u feel comfortable?

Hi,

I'm a Hotel front desk mgr.

We follow the same procedures if someone requests to pay for a room as a gift for a third party.

Just request an email receipt showing the exact amount charged.

B